Question 1

Can I keep using WhatsApp Business from desktop or mobile?

Accepted Answer

Yes. The agent coexists with your WhatsApp Business app on both desktop and mobile, and you can monitor or take over the conversation at any time.

Question 2

Can I start gradually?

Accepted Answer

Yes. You can start only during off-hours, or respond to every other customer, until you build trust and feel comfortable letting the agent handle more conversations.

Question 3

What if I want to turn it off?

Accepted Answer

You can turn off the agent directly from WhatsApp at any time.

Question 4

Won't it sound too generic or robotic?

Accepted Answer

Not at all. Forget the familiar bots. The agent speaks in natural language based on your conversation history and knowledge. It's accurate, relies on facts, and what it doesn't know, it will leave to you.

Question 5

How long does it take to get started?

Accepted Answer

Usually just a few minutes. You connect your business context, define your goal, and can begin testing right away.

Question 6

Where does the agent learn my business from?

Accepted Answer

From your website content and your existing conversation context. It builds an initial knowledge base automatically so you do not have to write everything manually.

Question 7

What happens when the request is too complex?

Accepted Answer

The agent can hand the conversation back to your team. You stay in control and can jump into any conversation whenever needed.

Question 8

Can the agent improve over time?

Accepted Answer

Yes. Feedback and corrections are used to refine responses, so answer quality improves as you keep using it.

Question 9

How much does it cost?

Accepted Answer

Four self-serve plans: Lite, Active, Pro, and Ultra. Outside Israel from $60/mo (Lite) up to $330/mo (Ultra); in Israel from ₪180 to ₪1000. Ultra includes 4 channels and a dedicated Kindway set-up review. 7-day free trial, no credit card. Current prices are always shown in the product.

Question 10

Can you build custom features for us?

Accepted Answer

Yes. We can build custom solutions, including complex integrations and connections to other systems. Try the system first, and try us too.

AI agents that understand your businessAI agents that understand your business

Simple, transparent pricing

Frequently Asked Questions

What Conversational AI Demos Don’t Show (and What Actually Matters in Deployment)

AI Agent vs AI Assistant: The Distinction That Decides What You Build

How to Choose the Best AI Agent Platform (An Operator's Checklist)

How we went from no-code agents to no-prompt agents

Create your dedicated AI agent in minutes.
It's easier than you think.

Simple, transparent pricing

Frequently Asked Questions

Create your dedicated AI agent in minutes.
It's easier than you think.

AI agents that understand your businessAI agents that understand your business

Simple, transparent pricing

Frequently Asked Questions

What Conversational AI Demos Don’t Show (and What Actually Matters in Deployment)

AI Agent vs AI Assistant: The Distinction That Decides What You Build

How to Choose the Best AI Agent Platform (An Operator's Checklist)

How we went from no-code agents to no-prompt agents

Create your dedicated AI agent in minutes.It's easier than you think.

Simple, transparent pricing

Frequently Asked Questions

Create your dedicated AI agent in minutes.It's easier than you think.

Create your dedicated AI agent in minutes.
It's easier than you think.

Create your dedicated AI agent in minutes.
It's easier than you think.